FOOTBALLCRAFT PRIVACY POLICY
EFFECTIVE DATE: MAY 01, 2024

Metabase Technology Limited ("Metabase", "we", "our", "us", or "the Company") is committed to protecting the privacy and security of personal data. We understand the importance of privacy and are dedicated to safeguarding the personal information of our users, employees, partners, and any individuals involved with our operations ("you","user","your" or"player"). This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal data through our website, applications, and services, ensuring compliance with applicable data protection laws and regulations.

We provide various services related to the Game (i.e. game, website, event, survey, or customer service) ("Games and Services"). This Privacy Policy (“Policy”) covers the personal information that is provided, collected, or generated when you access, use or subscribe to our Games and Services, except where separate privacy policies or terms and conditions apply. This Policy applies to our Games and Services and also explains the rights and choices you have with respect to this data, and how you can communicate with us. This Policy does not apply to and cannot control activities when you click or visit to other sites from our Game and Services.

We will occasionally update this Policy. When we do, we will revise the effective date above. While we will periodically inform you of this Policy or any material changes to it, your continued use of our Games and Services after such changes means you accept the Policy as revised. We encourage you to periodically review this Policy to stay informed about how we collect and process your personal information. From time to time, we may ask you to confirm your acceptance of this Policy when we offer our Games and Services.

A. WHAT IS PERSONAL DATA?

We will collect the following categories of information that may directly or indirectly identify or describe you or your device or information that may be reasonably capable of being associated with or reasonably linked to you or your device. The information you provide to us may differ depending on the circumstances. For example, these include:

  • Personal Data refers to any information related to an identifiable individual, directly or indirectly, such as names, addresses, email addresses, identification numbers, etc.
  • Sensitive Personal Data includes data categories specifically protected by law, such as racial or ethnic origin, political opinions, religious beliefs, sexual orientation, health data, biometric or genetic data.
  • Internet or other electronic network activity information, such as browsing behavior and device information while using our Games and Services (i.e. device model, OS version, MAC address, device ID, network type, time zone settings, battery status, screen resolution, etc.), etc.
  • Game information, such as information about crash report and system activity details (i.e. game setting, play date/time, etc.),
  • Transaction information, such as purchase date, items, etc.
  • When you participate in social features (such as in-game chat), the information that you disclose is public information. We may store and access it, and it may be read, copied, collected or used by other users without your consent.

    (*) We collect certain information from your third party platform’s profile/account(account for Valve Corporation) as permitted by the terms of the third party platform and your privacy settings thereon..

    We use this data to operate and improve our Game and Services. Some of this information is collected through our use of cookies and related online tools/technologies. See our “COOKIES AND RELATED TECHNOLOGIES” section below for more information.

    B. HOW WE USE YOUR INFORMATION

    We use the collected information for a variety of purposes, primarily, to provide the Games and Services to players like you and to improve the quality of our Games and Services. These include:

  • To operate and provide our Games and Services;
  • To develop new games, improve the quality of our Games and Services, and fix bugs;
  • To detect and act upon the illegal or unauthorized use of our Games and Services;
  • To manage inquiries and requests from you (e.g. refund items in-game, etc.);
  • To provide advertising information and other information on marketing and promotional events and surveys;
  • To track usage patterns, analyze trends of users, and calculate statistics on Games and Services;
  • To prepare user statistics and provide in-game metrics (such as a leaderboard);
  • To operate Esports and provide opportunities participate in tournament(s);
  • To prevent, detect, identify, investigate, and respond to potential or actual claims, liabilities, prohibited behavior, cheating, hacking or criminal activity; and
  • To comply with and enforce legal requirements, agreements, and policies.
  • Most of the time, our processing of your personal information is necessary to respond to you or process your request. We may also process your information to comply with a relevant legal obligation. From time to time, we may ask for your consent to use your information for specific reasons. Where consent was provided and is required, you may withdraw your consent at any time by contacting us at the address provided in this Policy.

    C. COOKIES AND RELATED TECHNOLOGIES

    We employ cookies, and other technologies to recognize your browser or device, learn more about your interests, and provide you with essential features and services and for additional purposes. Approved third parties may also set cookies and related technologies when you use our Games and Services.

  • Cookies
  • Cookies are small files downloaded to your computer (if your browser is enabled to accept cookies) to track movements within websites and to customize your experience within the website. Most Internet browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. You should refer to your browser instructions or “Help” screen to learn more about how to manage cookies. Please note, however, that if you block cookies, some portions of our websites may not function properly.

    We do not control cookies in third party ads, and you are encouraged to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. Ads appearing on our websites may be delivered to you by third-party advertising companies. These companies may use information about your visits to our websites in order to provide advertisements to you and other sites about goods and services that may be of interest to you.

  • Website Analytics
  • We use analytics services on our websites to allow us to record information and to constantly improve our offering.

  • Anti-Cheat and Fraud Prevention Technology
  • We strive to provide a safe and fair gaming environment for all players. When you play the Games and Services, we or third parties may use cookies and similar technologies, or collect data about your machine or device, for fraud prevention, security and authentication purposes.

    D. DATA SECURITY

    We implement appropriate security measures, including encryption and de-identification, to protect personal data against unauthorized access, alteration, or disclosure. In addition, we limit access to your personal information to those employees, agents, persons, or companies who have a business need to know or access the information. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality where appropriate. Please note, however, that no data transmission over the internet is 100% secure, and that complete security of any information we collect and use therefore cannot be guaranteed.

    E. CONSENT AND WITHDRAWAL

    You have the right to consent to or withdraw consent from data processing activities. Withdrawing consent may affect our ability to provide certain services.

    F. DATA RETENTION

    We’ll keep your information for as long as necessary to provide you with the Services, fulfil our legal obligations, and/or exercise, defend or establish our rights.

    We retain your information while your account is active, as needed to provide you Services, or to administer our Services. If you wish to delete your account or request that we no longer use your personal information to provide Games and Service to you, CONTACT US. If your account is inactive, we will maintain your account for the length of time for which we reasonably expect you to reengage with our Services. After such period, we will delete personal information, including your email address and log-in credentials, and you may no longer be able to access your account. We may still retain some of your personal information in our files for a reasonable period of time to resolve disputes, enforce our terms and policies, administer our Services, comply with technical and legal requirements, and/or other constraints related to the security, integrity, and operation of our Services, after which we will take steps to delete or archive your personal information.

    G. DATA SHARING

    We do not share personal data with third parties without consent, except as required by law or for legitimate business purposes. This may include sharing with affiliates, service providers, and legal authorities. These include:

  • For advertising purposes on social media and to personalise the advertising offered to you;
  • To provide the product or service you’ve requested;
  • When third parties process data on our behalf;
  • As a result of a subpoena, court order or other legal process;
  • To investigate, prevent or tackle illegal activity (e.g. fraud, online abuse), emergency situations or violations of our terms;
  • With your consent, we share information with our partners to allow them to contact you for marketing purposes and send you communications on their products and/or services;
  • With your consent, we share information with our partners for profiling purposes, which includes being added to groups based upon common features (including nation of origin, tickets purchased, language, supported team, etc.) and to allow our partners to send commercial and promotional communications based on your specific interests;
  • When you give us your consent to share your data with other third parties.
  • H. CHILDREN

    In accordance with our policy, you must be over a certain age to use our Games and Services, depending on where you live. We do not knowingly collect or solicit personal information from or direct or target interest-based advertising to anyone under the ages set out below or under 18, or knowingly allow such persons to use our Games and Services. If you believe that we might have any information from or about a child under the age set out below, please CONTACT US.

    CountryAge you must be to play our Games and use our Services
    Argentina13
    Austria14
    Belgium13
    Bulgaria14
    Canada13 outside Quebec; 14 in Quebec
    Croatia16
    Republic of Cyprus14
    Czech Republic15
    Denmark13
    Estonia13
    Finland13
    France15
    Germany16
    Greece15
    Hungary16
    Ireland16
    Italy14
    Latvia13
    Lithuania14
    Luxembourg16
    Malta13
    Netherlands16
    Norway13
    Poland16
    Portugal16
    Romania16
    Slovakia16
    Slovenia15
    South Korea14
    Spain14
    Sweden13
    Switzerland16
    United Kingdom13
    Rest of the world13
    I. USER RIGHTS

    Subject to limitations in applicable law, you are entitled to object to or request the restriction of processing of your personal information, and to request access to, rectification, erasure, and portability of your own personal information. To make a request concerning your rights or if you have any other question, please contact us by sending an email to the address specified in the “CONTACT US” section. We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

    J. TRANSFERS

    We and our vendors and partners may process, transfer, and store information about you in connection with the Games and Services in the United States and other countries that may not have privacy laws equivalent to the country where you reside. We take steps to apply appropriate safeguards when we transfer that information.

    When your information is in another country, it may be accessed by the courts, law enforcement, and national security authorities pursuant to the laws of that country. If you reside in the UK, EU, EEA or Switzerland, we rely on Standard Contractual Clauses and/or other approved legal mechanisms to transfer personal information from the UK, EU, EEA or Switzerland to countries located outside of these locations (as applicable). To request a copy of such Standard Contractual Clauses, if applicable, please "CONTACT US".

    K. AMENDMENTS

    We reserve the right to make changes to this Privacy Policy. Please check back from time to time to review these changes. If we change this Privacy Policy in a material way, we will provide appropriate notice to you and, as appropriate, provide additional choices regarding such change. As permitted by applicable law, your continued use of the Services means that you accept these changes.

    L. CONTACT US

    For inquiries or requests related to the policy, please contact us by sending an email to business@footballcraft.io

    In case of any discrepancies between the English version and the other versions, the English version shall prevail. Please note that a different version of this Privacy Policy applies if you live in South Korea.